Service Forum

There is no "secure mode" such thing/mode/whatever does not exist.

When you set a master passwrod that will remain set in the drive until you change it. By setting this the drive will not ...

There was only one other thing that I could think might cause this...That being that maybe the drive is in "Secure" mode? We've never used Secure mode, as we want to be able to retrieve the ...

On a side note, I had a 2nd Western Digital drive, (WD1600BEVS) and I set up a 2nd user on that drive. I enabled the HD lock, had the user enter his password, and then I set the master password. I m ...

What happened was we bought a new T60 for one of our users, but he wanted a bigger hard disk than the stock hard disk. So, we purchased a 160gb Western Digital hard disk for his T60. I got every thi ...

I was contemplating testing out your HD unlocking software for my company, but the one thing I really needed to know was, does it work on SATA hard disks? All of our T60's use 2.5inch SATA drives. W ...