Service Forum

boct.my · Nou Venit Joined: 15 Mar 2007 Posts: 3

Hi there,

I have a faulty A31p (2653-xxx) machine with me now. This machine cannot boot up & no display. The standard beep sound appear when power on it w/o memory installed.
I suspect that could be due to corrupted BIOS. Any better idea?
I need a copy of this A31p BIOS binary file so I can pass to a local technician who can help to refresh the BIOS for me. Can some one help me on this, please?
My email address is boct.my(AT)gmail.com.

Thank you in advance for your help or suggestions.
_________________
Thanks & regards,

YT Ter

steve5214 · Membru Activ Joined: 07 Jan 2006 Posts: 61

BOCT,
A31P dump sent to your email, but be carefull, I would first try everything else I could before I used the dump. Are you getting a beep only if you remove the memory ?
Cheers
Steve.

victor · S.F. Boss Joined: 07 Mar 2004 Posts: 2581 Location: Staff

If the laptop beeps then the BIOS code is good, in most of the cases.

BTW Steve, did you sent him a dump taken from the BIOS chip (1MB) not the one from Lenovo website, I suppose..
_________________
Victor Voinea
ALLservice HQ, Romania.

steve5214 · Membru Activ Joined: 07 Jan 2006 Posts: 61

Victor,
Dump from an A31P.....dump from a laptop....but as I said I wouldnt recomend he used it as it will cause more problems than he has already... as Im sure you are aware.
Steve.

boct.my · Nou Venit Joined: 15 Mar 2007 Posts: 3

Hi Steve & Victor,

Thanks so much for your advice on this and the BIOS dump file.
Yes, the beeps only occur when removed the memory from the laptop.
You might be right that the BIOS is OK but I have sent this laptop for repair twice and was advised that it cannot be fixed. This probably is due to the technician's capability.
Do you have any good advice where I can find useful info on how to determine what's the real problem on this laptop?

I will ask the guy who help me to refresh BIOS to do a backup before proceeding to refresh it using the dump file you sent to me. Thanks again! Smile

_________________
Thanks & regards,

YT Ter

steve5214 · Membru Activ Joined: 07 Jan 2006 Posts: 61

Might sound stupid but double check you have the right memory installed A31P is very particular that its the right one.... eg A30 memory doesnt work if I remember correctly.
Cheers
Steve.

boct.my · Nou Venit Joined: 15 Mar 2007 Posts: 3

Thanks for pointing out this. I will ask the the technician to double check using another compatible memory module.
The current memory module was working fine until the problem occurred.
Anyway, it's worth to give it a try. Thanks again for your advice. Smile

_________________
Thanks & regards,

YT Ter