Service Forum

[abstrax]

Hello there,

I'm a big fan of your forum - valuable advices and ideas for us.
Right now, I'm facing with a problem in my company. I inherited a Fujitsu-Siemens Lifebook E8310, SN: YK8J042275. The BIOS is locked of course.
It has Phoenix TrustedCore bios...(((
What I've tried is put in those three wrong pwds (3hqgo3...etc.) but didn't work. It happened on that very first graphic-screen. When I Pulled out the cmos battery shorted the connector's pins and waited some mins on the next boot it gave me errormessage (about bad checksums or so) and after pressing F2 I was able to see those DOS-type, character-style screen with a similar pwd-input. Here, I tried that 3 codes also, but from my hungarian keyboard the "0' - zero wasn't OK. Maybe that's the reason why it was wrong. After the 9 we have "?" in our kybd and the zero is left from the 1...
Anyway, I unlocked a Thinkpad T23 with that simple serial-tool that reads the ATMEL chip on that.
Is there a similar security chip in the Lifebooks also? If so, how to reset or read out the content of it?
I'd be very grateful in case of any ideas or support.
Thans in advance, Best Regards,

Peter

[victor]

Hello,

You have to type the codes as you were using a QWERTY US keyboard. Take a standard PC keyboard as reference.
Hint: You may try an external keyboard (USB, etc) if the BIOS settings allows it.

A common problem is that numlock is active by defautl in some configurations, therefore some keys like UIOPJKL:M<>? will change into a numeric pad. See that numlock is being inactive.

Good luck!
_________________
Victor Voinea
ALLservice HQ, Romania.

[abstrax]

Hi Victor,

THAT was definitely the problem!
I mean when I typed those characters as it would be a qwerty keyboard - than it worked!
A big thing to remember - for all unusual language keyboard owners...
Now I can use that laptop - really thanks for your idea and support.
I wish you guys all the best,
Cheers,

Peter

[victor]

Dear Peter,

Thanks for you kindness, all the best to you as well.
_________________
Victor Voinea
ALLservice HQ, Romania.