Service Forum

[phloren_84]

Hello,

I have an Easynote SJ82 laptop (S/N 140002830394; P/C PC15F001A9) with Phoenix Bios. The thing is that my son had nothing to do but to enter the bios and set a password which he can't remember now. When I enter 3 wrong passwords it says:

System Disabled
[00001]

Victor could you please generate a password for me please?

(I bought this laptop from Greece and in Romania were I live Packard Bell doesn't offer tech support; I sent an email to Greece but no answer from them.)

[victor]

Salut,

Try these:
bp1v3lq
9a60gtw

Last time I knew, PACKARD BELL executive distributor was Total Technologies http://www.totaltech.ro/
But I don't think you'll find this kind of service available through a local branch, whatever country you chose.

Sanatate maxima!
_________________
Victor Voinea
ALLservice HQ, Romania.

[phloren_84]

Hai salut Victor, am incercat acele coduri, nu au mers. L-am desfacut, si conectorul pe placa de baza de la baterie e undeva la 1cm de muchie (deci ar trebui sa il dezasamble tot sa ajung la ea), in schimb atasez o poza cu un chip ce pare a fi de la BIOS (poate te ajuta in generarea corecta a codurilor).

[img=http://img268.imageshack.us/img268/3633/imagine098.th.jpg][/img]

[phloren_84]

Am rezolvat problema prin a taia unul din firele (GNDul) de la baterie spre placa de baza. L-am lasat 5 minute si l-am relipit.

CONCLUZIE (pentru alti useri cu PACKARD BELL EASYNOTE SJ82 , probabil si alte modele):

Daca aveti parola, daca ati facut vreo setare aiurea in BIOS, pur si simplu cautati pe net manualul service pentru a vedea unde se afla bateria si a deconecta-o pentru 5-10minute. La mine a fost cazul simplu cand a fost lipita prin fire de placa de baza. Daca este sudata de placa de baza (sau mai rar integrata in chipul cu biosul) atunci trebuie sa cautati 2 puncte care unite sa reseteze biosul (deobicei acestea se numesc JBAT, JCMOS, CLR_RTC, JBIOS, CLR_CMOS, combinatii ale acestora).

[victor]

Cred ca tu ai avut numai parola de BIOS, si nu cea de start. Altfel codul nu ar fi fost 00001. In general, pentru modelele mai selecte, nu e asa de simplu.

Merci pt informatie, iti urez numai bine.
_________________
Victor Voinea
ALLservice HQ, Romania.

[phloren_84]

Pai parola o solicita si la incercarea de intra in bios si la bootare. Si da, recunosc ca am avut noroc, cu un model din clasa Business nici vorba de trucul cu bateria, la acelea mai bine mergeti direct la service pentru a fi deblocate cu un "Master reset password" personalizat pentru laptopul dumneavoastra (si ma refer la parole gasite pe net), altfel riscati sa intre in functiune circuitul suplimentar de protectie a parolei facand si mai scumpa reparatia.

[victor]

Ok, atunci e un laptop de 2 lei gen Ideapad.
Nu exista nici un circuit suplimentar al parolei, n-are rost sa iti dai cu parerea mai mult. Ok, multumim. Pa/.
_________________
Victor Voinea
ALLservice HQ, Romania.

[sea2k]

Hello,
First of all let me congrats you for the amazing community you have manage to build here. That been said, I have some minor problems regarding SVP on an Packard Bell Easynote Mx36 notebook.

I have found myself in the situation to forget the Supervisor Password.

- I have been taken apart the notebook piece by piece until I've reached the CMOS battery, so I've pulled out leave it 1h put it back ----> nothing
- Nearby was a button clearly for the same purpose (Clearing the CMOS) try even 2 or 3 times ----> nothing
- load the last version of BIOS for the MX36 Notebook : \\-- ftp://ftp.download.packardbell.com/NOTEBOOK/EasyNote%20MX36%20series/Bios/ --//
[ - extract the image from the file (use uniextract) ]
[ - boot in DOS update the BIOS ] ---> nothing

- Finally after 2 day's or so stumbled upon something more serious :
\\-- http://removed --//
realize that Supervisor Password is stored in an integrated circuit.
At this point it's the third time I have disassemble that wacky piece of junk I don't have an Service Guide so I don't know for what I supposed to look.
The article above linked me here (one for us), so clearly I'm in the right place.

[...] LE

Thank you.

[sea2k]

Nobody ? Nothing ? Not even a hint ? I'm open to suggestions !

PS : Accept raspuns si in romana.

[bob]

1. Could be an eeprom, but not the 24RF08.
2. That depends on the chip used to store the pass.
3. Nope
4. Hm, I don't think so.
5. Ultra DMA must be enabled otherwise the drive will be very slow in PIO mode. You can turn it off in Windows/Device Manager if you want, but really, you shouldn't.

This setting affects the Read/Write ATA comands, is not recorded into the drive.

Case closed.

P.S. Cazul a fost rezolvat.